Sure! Here is a list of frequently asked questions (FAQ) with answers for sourcing construction machinery cranes from SourcifyChina factory:
1. What types of construction machinery cranes do you supply?
We supply a diverse range of construction machinery cranes, including tower cranes, mobile cranes, and crawler cranes. Our product line accommodates various lifting capacities and operational needs.
2. How do I place an order for a crane?
To place an order, you can contact our sales team through our website or email us directly. Provide the specifications and any customization requirements, and we will guide you through the ordering process.
3. Do you offer customization options for cranes?
Yes, we offer customization options. You can specify your requirements, such as lifting capacity, jib length, and additional features, and we will tailor the crane to meet your needs.
4. What is the lead time for crane delivery?
The lead time varies based on the complexity of the crane and the level of customization. Typically, it ranges from 4 to 12 weeks. We will provide a precise delivery timeline upon order confirmation.
5. Do you provide after-sales service and support?
Yes, we offer comprehensive after-sales service, including installation support, training for operators, maintenance services, and spare parts supply to ensure your crane operates efficiently over its lifespan.
6. What kind of warranty do you offer on your cranes?
We provide a standard one-year warranty on all our cranes, covering manufacturing defects and parts. Extended warranties are also available upon request.
7. How do you ensure the quality of your cranes?
Our cranes comply with international standards and undergo strict quality control processes. We use high-grade materials and advanced manufacturing techniques to ensure durability and reliability.
8. Can you provide references or client testimonials?
Absolutely, we can provide references and testimonials from satisfied clients who have successfully utilized our cranes in various construction projects.
9. What are the payment terms for purchasing a crane?
Our standard payment terms are a 30% deposit upon order confirmation and the remaining 70% before shipment. We accept wire transfers, letters of credit, and other secure payment methods.
10. Do you offer international shipping?
Yes, we offer international shipping. Our logistics team will handle the shipping arrangements to ensure your crane is delivered safely and efficiently to your specified location.
For further inquiries, please contact our customer support at SourcifyChina.
I hope these FAQs help you in sourcing construction machinery cranes from SourcifyChina factory.