Frequently Asked Questions (FAQ)
#### 1. What are the key features of subsea cranes offered by SourcifyChina factory?
SourcifyChina factory provides subsea cranes designed for underwater lifting operations. Key features include high lifting capacity, corrosion-resistant materials, advanced hydraulic and electronic control systems, and compliance with international safety standards.
#### 2. Are the subsea cranes customizable to our project requirements?
Yes, SourcifyChina offers customization options. You can specify your project requirements, and they will tailor the crane to suit your operational needs, including modifications in capacity, control systems, and materials.
#### 3. What quality control measures does the factory implement?
SourcifyChina adheres to stringent quality control measures including ISO certification, rigorous testing protocols, and thorough inspections during the manufacturing process to ensure the highest quality standards.
#### 4. What is the typical lead time for a subsea crane from SourcifyChina?
The typical lead time varies depending on the complexity and customization of the crane. Generally, it ranges from 10 to 16 weeks. It’s advisable to confirm the lead time during the quotation process.
#### 5. How do we handle the shipping and delivery of the cranes?
SourcifyChina provides comprehensive shipping solutions, including containerization, insurance, and logistics support to ensure the safe delivery of cranes to your specified location.
#### 6. What kind of after-sales support does the factory provide?
SourcifyChina offers robust after-sales support including installation guidance, maintenance services, spare parts supply, and technical assistance to ensure sustained operation of the cranes.
#### 7. Are the cranes compliant with international safety and environmental regulations?
Yes, the cranes are designed to meet international safety and environmental standards including API, ABS, and DNV certifications, ensuring safe and eco-friendly operations.
#### 8. Can we arrange a factory visit before placing an order?
Absolutely. SourcifyChina welcomes potential customers to visit their factory for an on-site inspection. This visit can help you better understand their manufacturing capabilities and quality control processes.
#### 9. What payment terms does SourcifyChina accept?
SourcifyChina typically accepts T/T (Telegraphic Transfer) and L/C (Letter of Credit). Specific terms can be discussed and agreed upon during the negotiation phase.