Sure, here are some frequently asked questions (FAQ) with answers regarding sourcing Container Stacking Cranes from SourcifyChina factory:
Q: What types of container stacking cranes does SourcifyChina offer?
A: SourcifyChina offers a variety of container stacking cranes, including Rubber-Tired Gantry (RTG) Cranes, Rail-Mounted Gantry (RMG) Cranes, and Ship-to-Shore (STS) Gantry Cranes, catering to various port and terminal requirements.
Q: How can I get a quote for a container stacking crane from SourcifyChina?
A: You can obtain a quote by contacting us directly through our website, email, or phone. Provide detailed requirements, including load capacity, dimensions, and any specific features you need.
Q: What is the lead time for delivery?
A: The lead time varies depending on the crane type and customization needs. Generally, it ranges from 3 to 6 months. We will provide a more precise timeline upon order confirmation.
Q: Does SourcifyChina provide installation and commissioning services?
A: Yes, we offer complete installation and commissioning services. Our skilled technicians will ensure that the crane is installed correctly and is fully operational at your site.
Q: What warranty and after-sales services are available?
A: Our cranes come with a standard 1-year warranty. Additionally, we provide extended after-sales services, including regular maintenance, spare parts supply, and technical support.
Q: Are the cranes compliant with international standards?
A: Yes, our cranes are designed and manufactured in compliance with international standards, such as ISO and FEM. We can also accommodate specific standards upon request.
Q: Can I customize the crane to fit my specific operational requirements?
A: Absolutely. We offer a high level of customization to meet your unique needs, whether it’s modifying the crane’s dimensions, lifting capacity, or integrating advanced automation technologies.
Q: How does SourcifyChina ensure quality control during the manufacturing process?
A: We implement stringent quality control measures throughout the manufacturing process, including material inspection, welding quality checks, and load testing to ensure the highest standards of quality and reliability.
Q: What are the payment terms?
A: Our standard payment terms are 30% advance payment upon order confirmation and the remaining 70% before shipment. Other payment arrangements can be discussed based on your needs.
Q: How can I visit SourcifyChina’s factory?