Sure, here are some frequently asked questions (FAQ) about sourcing a Warehouse Crane from SourcifyChina factory:
Q: What types of warehouse cranes do you offer?
A: SourcifyChina factory offers a variety of warehouse cranes, including overhead cranes, gantry cranes, jib cranes, and bridge cranes, tailored to meet different operational needs.
Q: How can I place an order for a warehouse crane?
A: You can place an order by contacting our sales team via email or phone, or by filling out the inquiry form on our website. We’ll guide you through the process from initial consultation to final delivery.
Q: What is the lead time for delivery?
A: The lead time varies depending on the type and customization of the crane. However, standard models are typically delivered within 4-6 weeks. Customized orders may take longer.
Q: Can you customize cranes to specific operational requirements?
A: Yes, we offer customization based on your specific needs, including lifting capacity, span, lift height, and other functional requirements. Our engineers will work closely with you to design the perfect solution.
Q: What certifications do your products have?
A: Our warehouse cranes are certified to meet international standards such as ISO, CE, and ANSI, ensuring they are safe and reliable.
Q: Do you provide installation services?
A: Yes, we offer installation services. Our skilled technicians can travel to your location for installation and ensure the crane is properly set up and operational.
Q: What is the warranty period for your warehouse cranes?
A: We provide a one-year warranty on all our cranes, covering parts and labor. Extended warranties are also available upon request.
Q: How do you handle after-sales support?
A: SourcifyChina factory offers comprehensive after-sales support, including maintenance, repair services, and spare parts supply. Our support team is available 24/7 to assist you.
Q: What are the payment terms?
A: We offer flexible payment terms, typically including options like T/T (bank transfer), L/C (letter of credit), and even installment plans in some cases. Please speak to our sales team for detailed information.
Q: How can I be assured of the quality of the crane before purchase?
A: We encourage potential clients to visit our factory for a firsthand look at our manufacturing processes and quality control measures. Additionally, we can provide detailed product documentation and client references upon request.