Sure, here are some FAQs along with their answers for sourcing a Hangar Crane from SourcifyChina factory:
FAQ for Sourcing Hangar Crane from SourcifyChina Factory
Q1: What types of hangar cranes does SourcifyChina offer?
A1: SourcifyChina offers a range of hangar cranes, including overhead cranes, jib cranes, and gantry cranes, tailored to meet various operational needs and load capacities.
Q2: How do I request a quote?
A2: You can request a quote by visiting our website and filling out the enquiry form with details like the type of crane, load capacity, and specific requirements. Alternatively, you can email us directly.
Q3: What information do I need to provide when requesting a quote?
A3: Please provide the type of crane, expected load capacity, dimensions, operational environment, and any specific customization requests to help us generate an accurate quote.
Q4: Are the cranes customizable?
A4: Yes, we offer customizable solutions. You can specify dimensions, load capacity, and any additional features needed for your operational efficiency.
Q5: What is the average lead time for a hangar crane?
A5: The average lead time is generally between 8 to 12 weeks from the order confirmation, depending on the complexity and customization requirements.
Q6: Do you offer installation services?
A6: Yes, we provide installation services as part of a complete package to ensure the crane is set up efficiently and safely.
Q7: Can I inspect the crane before shipment?
A7: Absolutely. We welcome pre-shipment inspections and can arrange a factory visit or provide detailed photos and videos as per your request.
Q8: What are the payment terms?
A8: Our standard payment terms are 30% advance payment and the balance before shipment. Payment terms can be adjusted based on agreements.
Q9: What after-sales services do you offer?
A9: We provide a comprehensive after-sales service including one-year warranty, technical support, and availability of spare parts. Our team is always ready to assist you with any post-purchase concerns.
Q10: How do you ensure the quality of your cranes?
A10: Our cranes are manufactured following strict quality control protocols and international standards like ISO and CE. Each crane undergoes rigorous testing before shipment.