Sure, here’s a concise FAQ for sourcing a pedestal crane from SourcifyChina factory:
—
1. What types of pedestal cranes does SourcifyChina offer?
SourcifyChina offers a variety of pedestal cranes, including fixed, luffing, and telescopic types, suitable for various applications such as offshore, marine, and industrial uses.
2. What are the specifications of the pedestal cranes available?
The specifications vary by model, but typically include lifting capacities ranging from 5 to 200 tons, boom lengths from 10 to 50 meters, and customizable features like remote control and advanced safety systems.
3. Can SourcifyChina customize a pedestal crane to meet specific requirements?
Yes, SourcifyChina can tailor pedestal cranes to meet specific customer needs, including modifications in size, lifting capacity, and additional features based on the operational environment.
4. What is the lead time for ordering a pedestal crane from SourcifyChina?
The lead time depends on the customization level and order quantity, but generally ranges from 3 to 6 months from order confirmation to delivery.
5. What certifications do SourcifyChina’s pedestal cranes have?
SourcifyChina’s pedestal cranes are certified to international standards such as ABS, DNV-GL, and ISO, ensuring compliance with global safety and quality regulations.
6. How does SourcifyChina handle shipping and installation?
SourcifyChina provides comprehensive shipping services, including packaging, transportation, and logistics. They also offer on-site installation and commissioning services by their expert engineers.
7. What after-sales support does SourcifyChina offer?
After-sales support includes warranty services, spare parts supply, regular maintenance, and technical support to ensure the crane’s optimal performance.
8. How can I request a quote or more information?
To request a quote or more information, you can contact SourcifyChina directly through their website, email, or by phone. Providing detailed requirements will help them offer a precise quote.
9. Are there any financing options available for purchasing a pedestal crane?
SourcifyChina offers flexible financing options and payment plans to accommodate different budgetary needs. Contact their sales team for detailed information.
10. What is SourcifyChina’s return policy?
SourcifyChina’s return policy includes terms for returns and exchanges in case of defects or dissatisfaction. It is recommended to review the policy details with their customer service during the purchasing process.