Certainly! Here is a list of frequently asked questions (FAQ) with answers regarding sourcing a Container Gantry Crane from SourcifyChina factory:
Q1: What is the lead time for manufacturing a Container Gantry Crane?
A1: The lead time for manufacturing a Container Gantry Crane typically ranges from 8 to 12 weeks, depending on the specifications and customization requirements.
Q2: Does SourcifyChina provide installation and commissioning services?
A2: Yes, SourcifyChina offers comprehensive installation and commissioning services to ensure the crane is correctly set up and operational at your site.
Q3: What types of Container Gantry Cranes are available?
A3: SourcifyChina offers a variety of Container Gantry Cranes, including Rail-Mounted Gantry Cranes (RMG), Rubber-Tyred Gantry Cranes (RTG), and Ship-to-Shore Gantry Cranes (STS).
Q4: Can I customize the design of the Container Gantry Crane?
A4: Absolutely. SourcifyChina provides customization options to meet specific operational requirements, including load capacity, span, lifting height, and additional features.
Q5: What quality standards do the Container Gantry Cranes adhere to?
A5: The cranes adhere to international quality standards such as ISO, ANSI, and FEM, ensuring high reliability and safety.
Q6: What is the warranty period for the cranes?
A6: SourcifyChina offers a standard 12-month warranty from the date of commissioning or 18 months from the date of shipment, whichever comes first.
Q7: How is the after-sales service and support?
A7: SourcifyChina provides excellent after-sales service, including remote support, on-site maintenance, and availability of spare parts.
Q8: What are the payment terms for purchasing a Container Gantry Crane?
A8: Typical payment terms include a 30% deposit upon order confirmation and the remaining 70% before shipment, though this can be negotiated based on your specific needs.
Q9: Do you conduct factory inspections and testing before delivery?
A9: Yes, SourcifyChina conducts rigorous factory inspections and testing to ensure the crane meets all technical and safety requirements before delivery.
Q10: How can I get a quote for a Container Gantry Crane?