FAQ for Sourcing Container Stacker Cranes from SourcifyChina Factory
Q1: What types of container stacker cranes do you offer?
A1: SourcifyChina Factory offers various types of container stacker cranes, including Rail-Mounted Gantry (RMG) cranes and Rubber-Tired Gantry (RTG) cranes, to meet different operational needs.
Q2: How can I get a quotation for container stacker cranes?
A2: To get a quotation, please contact us through the inquiry form on our website or email our sales team. Provide details such as crane type, capacity, operational environment, and any custom requirements.
Q3: What is the lead time for delivery?
A3: The lead time varies depending on the model and customization level, but typically it ranges from 8 to 12 weeks after order confirmation.
Q4: Do you offer customization for your cranes?
A4: Yes, we provide customization options based on specific requirements such as size, lifting capacity, and operational features.
Q5: What kind of warranty and after-sales support do you provide?
A5: We offer a standard 12-month warranty from the date of installation. Our after-sales support includes remote assistance, on-site service, and spare parts availability.
Q6: Can you assist with installation and commissioning?
A6: Yes, we provide comprehensive installation and commissioning services to ensure the crane operates efficiently and safely.
Q7: What quality control measures are in place?
A7: We adhere to strict international quality standards and have a robust quality control process that includes material inspection, production monitoring, and final performance testing.
Q8: Are there financing options available?
A8: We offer flexible financing options. Please discuss your requirements with our sales team to find the best solution.
Q9: How is the crane shipped?
A9: Cranes are typically shipped in partially disassembled modules via sea freight and are packed carefully to prevent any damage during transportation.
Q10: How do I ensure compatibility with our existing systems?
A10: Our engineering team works closely with you to ensure seamless integration with your existing systems. We conduct a thorough compatibility assessment and provide necessary modifications.