Sure! Here is a concise list of frequently asked questions (FAQ) with answers for sourcing a Container Transport Crane from SourcifyChina factory:
1. What types of container transport cranes does SourcifyChina offer?
SourcifyChina offers a variety of container transport cranes including Rail-Mounted Gantry (RMG) Cranes, Rubber-Tired Gantry (RTG) Cranes, and Ship-to-Shore (STS) Cranes, each tailored for different operational needs.
2. What are the lead times for delivery?
The typical lead time ranges from 8 to 12 weeks, depending on the model and customization requirements. However, during peak seasons, it’s advisable to confirm the schedule directly with our sales team.
3. Can SourcifyChina customize cranes to specific requirements?
Yes, we provide customization services to meet specific operational needs, including varying lifting capacities, spans, and configurations. Details can be discussed with our engineers.
4. What quality standards do SourcifyChina’s cranes meet?
Our cranes conform to international quality standards such as ISO, CE, and DIN to ensure reliability, safety, and performance.
5. What kind of after-sales support is available?
SourcifyChina offers comprehensive after-sales support, including installation guidance, training, maintenance services, and spare parts supply.
6. What is the warranty period for container transport cranes?
We provide a standard 12-month warranty from the date of commissioning. Extended warranty options are also available upon request.
7. How are the cranes shipped and installed?
Cranes are shipped in modular sections in standard containers or bulk cargo, depending on size. Our team or certified local partners can assist with onsite assembly and installation.
8. How can I receive a quotation?
You can request a quotation by contacting our sales team through our website, providing details about your operational needs and crane specifications.
9. Are financing options available?
We offer several financing solutions, including lease options and installment plans, subject to credit approval.
10. What safety features are integrated into the cranes?
Our cranes are equipped with advanced safety features such as anti-sway systems, overload protection, emergency stop systems, and automated positioning technologies to ensure safe operations.