Sure, here are some frequently asked questions (FAQs) with answers about sourcing crane building from the SourcifyChina factory:
1. What types of cranes does SourcifyChina manufacture?
SourcifyChina specializes in manufacturing a wide range of cranes, including tower cranes, overhead cranes, gantry cranes, and jib cranes. Each type is customizable to meet specific project requirements.
2. What is the production lead time for crane orders?
The typical production lead time ranges from 4 to 8 weeks, depending on the complexity and size of the order. Custom designs may take slightly longer.
3. Can SourcifyChina handle custom crane designs?
Yes, SourcifyChina can accommodate custom crane designs. Their engineering team works closely with clients to develop cranes that meet unique specifications and project needs.
4. What are the quality assurance measures in place?
SourcifyChina adheres to strict quality control protocols, including ISO 9001 certification. Each crane undergoes rigorous testing and inspection to ensure it meets international safety and quality standards.
5. Are there warranties available for the cranes?
Yes, SourcifyChina offers warranties ranging from 1 to 2 years, depending on the crane model. The warranty covers manufacturing defects and certain operational issues.
6. How does SourcifyChina handle logistics and shipping?
SourcifyChina provides comprehensive logistics and shipping services. They handle everything from packaging to delivery, ensuring the cranes reach their destination safely and on time.
7. What support services are offered post-purchase?
Post-purchase support includes installation assistance, technical support, and maintenance services. SourcifyChina also provides training for operators and maintenance personnel.
8. What payment methods are accepted?
SourcifyChina accepts various payment methods, including wire transfers (T/T), letters of credit (L/C), and other internationally recognized payment forms.
9. Can I visit the factory before placing an order?
Yes, factory visits are welcome. Prospective clients can tour the facility, meet the team, and see the production process firsthand. Appointments should be scheduled in advance.
10. How do I get a quote for a crane?
To get a quote, contact SourcifyChina with your project details, including crane type, specifications, and quantity. The sales team will provide a detailed quotation and any additional information you need.