Sure, here are the frequently asked questions (FAQ) for sourcing a crane grab from SourcifyChina factory:
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FAQ for Sourcing Crane Grab from SourcifyChina Factory
1. What types of crane grabs does SourcifyChina factory offer?
SourcifyChina offers a variety of crane grabs, including orange peel grabs, clamshell grabs, and hydraulic grabs. Each type is designed to handle specific materials such as scrap metal, bulk cargo, or logs.
2. Can SourcifyChina customize crane grabs according to my requirements?
Yes, SourcifyChina provides customization options to meet your specific needs. You can specify parameters like size, capacity, and special features required for your application.
3. What is the lead time for delivery?
The typical lead time for a standard crane grab is 30-45 days. Custom orders might take longer depending on the complexity and specifications.
4. How can I place an order with SourcifyChina factory?
To place an order, you can contact SourcifyChina through their website or email their sales team directly. Provide details of your requirements, and they will guide you through the process.
5. What are the payment terms?
SourcifyChina usually requires a 30% advance payment to start production, with the remaining 70% payable upon delivery. They accept payments via bank transfer, letter of credit, and other secure methods.
6. Does SourcifyChina offer after-sales service and support?
Yes, SourcifyChina provides comprehensive after-sales service, including installation support, maintenance, and repair services. They also offer technical support for troubleshooting and performance optimization.
7. Are there any warranties for the crane grabs?
All crane grabs from SourcifyChina come with a standard one-year warranty, covering manufacturing defects and issues arising from normal use. Extended warranties may be available upon request.
8. How can I ensure the quality of the crane grab?
SourcifyChina adheres to strict quality control measures and international standards. They perform rigorous testing and inspections before shipping. You can also request third-party inspection services for added assurance.
9. Can I visit the SourcifyChina factory?
Yes, factory visits are welcome. You can schedule a visit to see the manufacturing process, meet the team, and discuss your project in detail.
10. What shipping options are available?
SourcifyChina offers various shipping options, including sea freight, air freight, and land transportation. They will work with you to choose the most cost-effective and efficient method based on your location and order size.
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