FAQ for Sourcing Crane Performance from SourcifyChina Factory
1. What types of cranes does SourcifyChina offer?
SourcifyChina offers a wide range of cranes, including tower cranes, mobile cranes, gantry cranes, and overhead cranes. Each type is designed for specific applications and performance requirements.
2. How can I ensure the quality of cranes from SourcifyChina?
SourcifyChina adheres to strict quality control measures and international standards. They provide detailed specifications, performance reports, and certifications. Additionally, you can request third-party inspections to verify quality before shipment.
3. What is the lead time for ordering cranes from SourcifyChina?
The lead time varies depending on the type and customization of the crane. Generally, it ranges from 4 to 12 weeks. It’s recommended to discuss specific timelines directly with SourcifyChina during the ordering process.
4. Are there customization options available for cranes?
Yes, SourcifyChina offers customization options to meet specific project requirements. You can specify parameters such as lifting capacity, boom length, and control systems. Consult with their technical team for tailored solutions.
5. What are the payment terms for purchasing cranes?
SourcifyChina typically requires a down payment of 30% with the balance payable before shipment. They accept various payment methods including T/T, L/C, and sometimes other negotiable terms depending on the order size and customer relationship.
6. How does SourcifyChina handle after-sales service?
SourcifyChina provides comprehensive after-sales services including installation guidance, maintenance training, and spare parts supply. They also offer technical support through various communication channels.
7. Can SourcifyChina assist with shipping and logistics?
Yes, SourcifyChina has a logistics team that can handle shipping arrangements. They work with reliable freight forwarders to ensure timely and safe delivery of your cranes.
8. What documentation is provided with the crane purchase?
With every purchase, SourcifyChina provides detailed documentation including the user manual, warranty card, inspection certificate, and necessary customs documents.
9. How do I start the sourcing process with SourcifyChina?
Begin by contacting their sales team with your requirements. They will provide a detailed quote, product information, and guide you through the entire sourcing process.
10. Are there any warranties on the cranes?
Yes, SourcifyChina offers a standard warranty period, typically one year for most cranes. The warranty covers manufacturing defects and offers support for repairs and replacements.