Sure! Here’s a list of FAQs with answers for sourcing a Foundry Crane from SourcifyChina factory.
Q: What types of foundry cranes does SourcifyChina offer?
A: SourcifyChina provides various types of foundry cranes including overhead, gantry, and jib cranes, designed to meet different lifting needs in foundry environments.
Q: How can I ensure the quality of the foundry cranes?
A: SourcifyChina adheres to strict quality control measures and international standards. They provide detailed specifications, third-party inspection reports, and offer sample testing if necessary.
Q: What information do I need to provide to get a quote?
A: To get an accurate quote, provide detailed requirements such as the type of crane, load capacity, span, lift height, operational environment, and any special features needed.
Q: Are customizations available?
A: Yes, SourcifyChina can customize foundry cranes based on your specific needs, including size, load capacity, automation levels, and additional safety features.
Q: What is the typical lead time for production and delivery?
A: Lead time varies depending on the complexity of the order. Standard models may take 4-6 weeks, while customized cranes could take 8-12 weeks.
Q: Do you offer installation services?
A: SourcifyChina provides installation guidance, detailed manuals, and can arrange on-site installation services if required.
Q: What types of payment terms are accepted?
A: Common payment terms include T/T (Telegraphic Transfer), L/C (Letter of Credit), and sometimes D/P (Documents against Payment), as per mutual agreement.
Q: How do you handle after-sales service and warranty?
A: SourcifyChina offers a comprehensive warranty, typically one year for major parts. They also provide remote support, spare parts, and on-site service if needed.
Q: Can I visit the factory before placing an order?
A: Yes, factory visits can be arranged. SourcifyChina encourages clients to visit to better understand their manufacturing processes and quality control.
Q: Are there any additional costs I should consider?
A: Apart from the cost of the crane, consider additional costs like shipping, installation, taxes, and duties depending on your location. SourcifyChina can provide a detailed cost breakdown.