Sure, here is a list of Frequently Asked Questions (FAQs) with answers for sourcing a harbor crane from SourcifyChina factory:
Q: What types of harbor cranes does SourcifyChina factory offer?
A: SourcifyChina offers a variety of harbor cranes including mobile harbor cranes, fixed slewing cranes, floating cranes, and gantry cranes, tailored to meet different operational needs.
Q: What is the average lead time for manufacturing and delivery?
A: The average lead time for manufacturing and delivery is about 8-12 weeks, depending on the complexity of the specifications and the current order backlog.
Q: Can SourcifyChina factory customize a harbor crane to specific requirements?
A: Yes, SourcifyChina specializes in customizing harbor cranes according to client specifications, including load capacity, boom length, power source, and other operational features.
Q: What are the warranty terms for the harbor cranes?
A: SourcifyChina offers a standard warranty of 12 months from the date of installation or 18 months from the date of shipment, whichever comes first, covering manufacturing defects and parts replacement.
Q: Are Spare parts and after-sales services available?
A: Yes, SourcifyChina provides a comprehensive range of spare parts and offers after-sales services including installation, maintenance, and technical support.
Q: How does SourcifyChina ensure the quality of its harbor cranes?
A: Quality assurance is achieved through rigorous testing and compliance with international standards such as ISO, API, and other relevant certifications, coupled with quality control checks throughout the production process.
Q: What are the payment terms?
A: The standard payment terms are 30% advance payment upon order confirmation and 70% balance before shipment. Other terms can be negotiated based on the client’s needs.
Q: How can I get a quote for my harbor crane requirements?
A: To get a quote, you can visit the SourcifyChina website and fill out the request form, or contact their sales team directly via email or phone with your detailed requirements.
Q: Is there an option for on-site inspection before shipment?
A: Yes, clients are welcome to visit the factory for on-site inspection before shipment. Virtual inspections can also be arranged if travel is not feasible.
Q: What information do I need to provide for an accurate quote?