Sure, here is a list of FAQ with answers for sourcing a Material Lifting Crane from SourcifyChina factory:
1. What types of material lifting cranes are available at SourcifyChina factory?
SourcifyChina offers a variety of material lifting cranes including overhead cranes, gantry cranes, jib cranes, and hoists. Each type is designed to meet different lifting requirements and operational conditions.
2. How do I place an order for a material lifting crane?
You can place an order by contacting SourcifyChina directly through their official website or via email. Provide details about your requirements such as type, capacity, and specific features needed, and their sales team will assist you through the ordering process.
3. Are the cranes compliant with international safety standards?
Yes, SourcifyChina ensures that all their cranes comply with international safety standards such as ISO and CE certifications. Their products undergo rigorous testing to ensure safety and reliability.
4. Can I customize the material lifting crane according to my needs?
Absolutely, SourcifyChina offers customization options for their cranes. You can specify requirements such as load capacity, lifting height, span, and additional safety features according to your project needs.
5. What is the typical lead time for delivery?
The lead time for delivery depends on the type and customization of the crane. Generally, it ranges from 30 to 60 days after the confirmation of the order. For precise lead times, it is best to directly consult with the sales team.
6. Do you provide installation and after-sales support?
Yes, SourcifyChina offers installation services and comprehensive after-sales support. They provide on-site installation assistance and training to ensure proper use and maintenance of the crane.
7. What if I encounter issues with the crane after purchase?
SourcifyChina has a dedicated customer support team to address any issues you might face. They offer troubleshooting assistance, on-site repair services, and warranty coverage as per their policy details.
8. How do I determine the right crane for my application?
You can consult with SourcifyChina’s technical experts who will help you choose the right crane based on your specific lifting needs, operational environment, and budget.
This FAQ aims to provide a quick reference guide for clients interested in sourcing material lifting cranes from SourcifyChina factory. For more detailed information, it is always recommended to reach out directly to their support team.