What is the lead time for sourcing mining cranes from SourcifyChina factory?
The lead time typically ranges from 6-8 weeks, depending on the complexity of the crane, customization requirements, and current demand. It’s best to confirm with our sales team for precise timelines.
Do you offer customized mining crane solutions?
Yes, we provide customized crane solutions tailored to your specific mining needs. Our engineering team will work with you to design and manufacture cranes that match your specifications.
What are the payment terms for purchasing a mining crane from SourcifyChina?
We usually require a 30% deposit upon order confirmation, with the remaining 70% due before shipment. We accept various payment methods, including bank transfers, letters of credit, and other negotiable terms.
What certifications do your mining cranes have?
Our mining cranes are certified to meet international standards such as ISO, CE, and other relevant certifications. Specific certifications can be provided upon request to meet your regional compliance needs.
How do you handle shipping and logistics?
We manage the entire shipping and logistics process, including export documentation, customs clearance, and delivery to your designated location. We partner with reliable logistics providers to ensure prompt and secure delivery.
Do you provide after-sales support and maintenance services?
Yes, we offer comprehensive after-sales support, including installation assistance, operator training, and maintenance services. Our technical team is available 24/7 to resolve any issues that may arise.
What warranty do you provide on your mining cranes?
Our mining cranes come with a standard one-year warranty covering any manufacturing defects. Extended warranties and service packages are also available upon request.
How do I get started with placing an order?
To place an order, contact our sales team with your requirements. We will provide you with a detailed quote, and once the terms are agreed upon, we will initiate the production process.
Can I visit the SourcifyChina factory for an inspection?
Yes, we welcome factory visits. Please schedule an appointment with our team so we can arrange a guided tour and discuss your project in detail.
What are the key features of your mining cranes?
Our mining cranes are designed for durability, high load capacity, and easy maneuverability. Key features include advanced control systems, robust construction, and enhanced safety mechanisms. Specific features can be customized based on your requirements.