Sure, here are the frequently asked questions (FAQ) with answers regarding sourcing a movable crane from the SourcifyChina factory:
Q1: What types of movable cranes does SourcifyChina offer?
A1: SourcifyChina provides a variety of movable cranes, including gantry cranes, jib cranes, and overhead cranes. Each type is designed to meet different operational needs and can be customized based on specific requirements.
Q2: What is the lead time for ordering a movable crane?
A2: The lead time typically ranges from 4 to 8 weeks, depending on the complexity and customization of the crane. This includes manufacturing, quality checks, and shipping.
Q3: Can the cranes be customized to specific requirements?
A3: Yes, SourcifyChina offers customization options to fit your specific needs, including load capacity, crane span, lifting height, and additional features like remote controls or specialized lifting attachments.
Q4: What certifications do SourcifyChina cranes have?
A4: SourcifyChina cranes comply with international standards and are certified by ISO, CE, and other relevant safety and quality certifications. This ensures reliability and safety in various industrial applications.
Q5: How is the quality of the cranes ensured?
A5: SourcifyChina employs stringent quality control processes, including material inspections, load testing, and performance evaluations. Each crane undergoes a thorough inspection before shipping to ensure it meets the required standards.
Q6: What after-sales services are provided?
A6: SourcifyChina offers comprehensive after-sales services, including installation support, maintenance, and technical assistance. They also provide spare parts and troubleshooting help to ensure your crane operates smoothly.
Q7: What are the payment terms?
A7: Payment terms are flexible and typically include options like T/T (Telegraphic Transfer), L/C (Letter of Credit), and other secure methods. An initial deposit is usually required, with the balance payable upon delivery or as agreed.
Q8: How is the crane shipped and delivered?
A8: Cranes are carefully packaged and shipped via sea or air freight, depending on the customer’s preference and urgency. SourcifyChina coordinates with reliable logistics partners to ensure timely and safe delivery to your location.
Q9: Is technical support available during installation?
A9: Yes, SourcifyChina provides technical support during the installation process. They offer detailed manuals, video guides, and on-site assistance if needed to ensure proper and safe installation.
Q10: How can I get a quote or more information?
A10: You can get a detailed quote or additional information by contacting SourcifyChina directly through their website, email, or phone. Provide details about your requirements to receive an accurate and comprehensive response.