Sure, here are some frequently asked questions (FAQ) about sourcing an Offshore Platform Crane from SourcifyChina factory:
1. What are the types of offshore platform cranes available?
SourcifyChina offers various types of offshore platform cranes, including lattice boom cranes, knuckle boom cranes, and telescopic boom cranes. Each type is designed to meet specific operational requirements and environmental conditions.
2. What certifications do these cranes have?
Our offshore platform cranes are certified by major international standards such as API, ABS, DNV GL, and Lloyd’s Register, ensuring they meet the stringent safety and quality requirements for offshore applications.
3. Can I customize the crane to meet specific requirements?
Yes, SourcifyChina offers customization options to tailor the crane’s specifications, including load capacity, boom length, and control systems, to meet your specific operational needs and site conditions.
4. What is the typical lead time for delivery?
The lead time varies depending on the level of customization and production schedule. Standard models usually have a lead time of 6-8 weeks, while customized cranes may take 10-12 weeks.
5. Do you provide installation and commissioning services?
Yes, we offer comprehensive installation and commissioning services. Our skilled technicians will ensure the crane is properly installed and fully operational, providing training for your operating personnel if required.
6. What after-sales support is available?
SourcifyChina provides robust after-sales support, including regular maintenance services, spare parts supply, and technical assistance. We offer both on-site and remote support to ensure minimal downtime.
7. Are there any warranties provided?
Yes, our offshore platform cranes come with a standard warranty that typically lasts for 12 months from the date of installation or 18 months from the date of shipment, whichever comes first.
8. How do I request a quotation?
You can request a quotation by contacting our sales team via email or through our website. Please provide detailed information about your requirements to help us offer you a precise and competitive quote.
9. What payment terms are accepted?
We accept various payment terms, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and other arrangements based on mutual agreement.
10. Can I visit the factory before making a purchase?
Yes, we welcome potential clients to visit our factory. Please contact us in advance to schedule your visit and we will make necessary arrangements to accommodate your visit.