1. What types of overhead cranes do you manufacture?
We manufacture a wide range of overhead cranes, including single girder, double girder, gantry cranes, and custom-designed solutions to meet specific industrial needs.
2. What materials are used in the manufacturing of the cranes?
Our cranes are constructed using high-grade steel and other durable materials to ensure maximum strength and longevity under different working conditions.
3. How do you ensure the quality of your overhead cranes?
We follow strict quality control procedures that include material testing, performance evaluations, and compliance with international standards like ISO and FEM.
4. Are your cranes customizable?
Yes, we offer fully customizable solutions to meet unique requirements such as load capacity, span, lifting height, and specific operational needs.
5. What is the typical lead time for an overhead crane order?
Lead times vary based on the complexity and customization of the crane but generally range from 8 to 12 weeks from order confirmation to delivery.
6. Do you offer installation and after-sales support?
Yes, we provide comprehensive installation services and after-sales support, including maintenance, spare parts supply, and technical assistance.
7. What safety features are included in your overhead cranes?
Our cranes come with various safety features such as overload protection, emergency stop buttons, and anti-collision systems to ensure safe operation.
8. Can I get a warranty for the cranes?
Yes, we offer a warranty covering material and workmanship defects for a specified period, typically one year, with options for extended warranties.
9. How do you handle international shipping and logistics?
We manage international shipping and logistics through reliable freight carriers and ensure all necessary documentation is provided for smooth delivery.
10. What makes SourcifyChina factory stand out in overhead crane manufacturing?
Our advanced manufacturing technology, stringent quality control, dedicated R&D, and commitment to customer satisfaction distinguish us in the industry.
These FAQs aim to address common queries efficiently while being succinct.