FAQ for Sourcing “Pipe Handling Crane from SourcifyChina Factory”
#### Q1: What types of pipe handling cranes does SourcifyChina factory offer?
A1: SourcifyChina factory offers various types of pipe handling cranes, including gantry cranes, overhead cranes, and mobile cranes. These cranes are specifically designed for handling different sizes and weights of pipes in various industrial settings.
#### Q2: What is the lead time for production and delivery?
A2: The standard lead time for production is typically 4 to 8 weeks, depending on the complexity and customization requirements of your order. Delivery time ranges between 2 to 4 weeks, depending on the destination and shipping method.
#### Q3: Can I customize the crane according to my requirements?
A3: Yes, SourcifyChina factory offers customization options to meet specific requirements. You can discuss dimensions, lifting capacity, control systems, and other special features with their engineering team to tailor the crane to your exact needs.
#### Q4: What are the payment terms available?
A4: SourcifyChina generally accepts payments via wire transfer, Letter of Credit (L/C), and other agreed-upon methods. Typically, a deposit is required at the order placement, with the remaining balance due before shipment.
#### Q5: Do you provide installation and maintenance services?
A5: SourcifyChina provides installation guidance and onsite support, if necessary. They also offer maintenance services post-purchase, including spare parts provision and routine check-ups to ensure optimal operation.
#### Q6: What certifications does SourcifyChina factory hold?
A6: SourcifyChina factory holds certifications such as ISO 9001, CE marking, and other relevant industry standards, ensuring high-quality manufacturing and compliance with international safety regulations.
#### Q7: How can I place an order with SourcifyChina factory?
A7: To place an order, you can contact SourcifyChina directly through their website, email, or phone. Provide detailed specifications and requirements for the crane, and their sales team will guide you through the process.
#### Q8: What after-sales support does SourcifyChina factory offer?
A8: SourcifyChina provides comprehensive after-sales support, including troubleshooting, technical assistance, and warranty services. They strive to ensure customer satisfaction and long-term reliability of their cranes.