## FAQ for Sourcing Portable Gantry Crane from SourcifyChina Factory
1. What is the lifting capacity of your portable gantry crane?
Our portable gantry cranes typically have lifting capacities ranging from 1 to 10 tons. Customization options are available to suit your specific needs.
2. What materials are used in the construction of the gantry cranes?
Our cranes are manufactured using high-strength steel and other premium materials to ensure durability and safety.
3. Can I customize the dimensions of the gantry crane?
Yes, we offer customization of the crane’s height, span, and other dimensions to meet your requirements.
4. What safety features do your gantry cranes have?
Our gantry cranes come with multiple safety features including overload protection, emergency stop buttons, and safety latches.
5. How long does it take for the order to be processed and delivered?
The lead time generally ranges from 2 to 6 weeks, depending on the specifications and order quantity.
6. What are the payment terms?
We accept payments through T/T, LC, and other secure payment methods. A 30% deposit is required to start production, and the balance is paid before shipment.
7. Do you provide after-sales service?
Yes, we offer comprehensive after-sales services including installation support, maintenance, and spare parts supply.
8. What certifications do your gantry cranes have?
Our gantry cranes are certified by CE, ISO9001, and other relevant international standards.
9. Can the gantry crane be used outdoors?
Yes, our portable gantry cranes are designed to withstand various environmental conditions and can be used both indoors and outdoors.
10. How do I place an order?
To place an order, contact our sales team via email or phone, discuss your requirements, and finalize the specifications. You will then receive a proforma invoice for payment.
For more details or to get personalized assistance, feel free to reach out to our customer service team.