FAQ for Sourcing Ship-to-Shore Cranes from SourcifyChina Factory
1. What types of ship-to-shore cranes does SourcifyChina offer?
SourcifyChina provides a variety of ship-to-shore cranes, including Panamax, Post-Panamax, and Super Post-Panamax cranes, designed to handle different vessel sizes and cargo capacities.
2. How can I get a quote for a ship-to-shore crane?
You can request a quote by visiting SourcifyChina’s website, navigating to the “Request a Quote” section, and filling out the form with your specific requirements. Alternatively, you can contact their sales team directly via email or phone.
3. What is the lead time for manufacturing and delivery?
The lead time varies depending on the complexity and specifications of the crane. Generally, it ranges from 6 to 12 months. Detailed timelines can be provided upon request.
4. Does SourcifyChina offer customization options for their cranes?
Yes, SourcifyChina offers extensive customization options to meet specific operational needs, including modifications to crane height, outreach, lifting capacity, and technological integrations.
5. What are the payment terms?
Payment terms are typically negotiated on a case-by-case basis. Common arrangements include an initial deposit, followed by milestone payments throughout the manufacturing process, and a final payment upon delivery and installation.
6. Are installation and maintenance services included?
SourcifyChina provides installation services as part of their package. They also offer maintenance and after-sales support to ensure the crane operates efficiently over its lifespan.
7. What kind of warranty is provided?
SourcifyChina offers a standard warranty covering parts and labor for a specified period, usually one year. Extended warranties can be negotiated.
8. How does SourcifyChina ensure the quality of their cranes?
The factory adheres to stringent quality control measures and international standards. Each crane undergoes rigorous testing and inspection before delivery.
9. Can I visit the factory before making a purchase?
Yes, potential clients are welcome to visit the factory. Arrangements can be made through the sales team for a guided tour and discussions with engineering staff.
10. How can I track my order status?
Once an order is placed, SourcifyChina provides regular updates on the manufacturing progress. Customers can also contact their account manager for real-time updates.
These FAQs should help address common inquiries and provide a clearer understanding of the sourcing process from SourcifyChina.