Sure, here’s a list of Frequently Asked Questions (FAQ) with answers regarding sourcing a Terminal Crane from SourcifyChina factory:
Q1. What types of terminal cranes are available at SourcifyChina factory?
A1. SourcifyChina offers a wide range of terminal cranes including ship-to-shore (STS) cranes, rubber-tired gantry (RTG) cranes, and rail-mounted gantry (RMG) cranes. Each type can be customized to meet specific needs and operational requirements.
Q2. What is the lead time for manufacturing and delivery?
A2. The lead time typically ranges from 6 to 12 months depending on the complexity of the crane and current production schedules. SourcifyChina provides regular updates throughout the manufacturing process to ensure timely delivery.
Q3. Can the terminal cranes be customized?
A3. Yes, SourcifyChina offers customization options to fit your specific requirements. This includes alterations in capacity, size, control systems, and additional features like automation.
Q4. What are the payment terms?
A4. Standard payment terms include a 30% deposit upon order confirmation, with the remaining 70% due upon delivery. Flexible payment plans can be discussed based on the order size and customer’s financial arrangements.
Q5. Is installation and training provided?
A5. Yes, SourcifyChina offers comprehensive installation services and onsite training for your staff. This ensures that the crane operates efficiently and safely from day one.
Q6. How does SourcifyChina ensure quality control?
A6. Quality control is ensured through rigorous testing and adherence to international standards such as ISO, CE, and ANSI. Each crane is inspected and tested thoroughly before shipment.
Q7. What kinds of after-sales services are available?
A7. After-sales services include a warranty period, spare parts supply, and maintenance support. SourcifyChina also provides remote troubleshooting and on-site technical assistance as needed.
Q8. How can I get a quote for a terminal crane?
A8. To get a quote, you can fill out the inquiry form on SourcifyChina’s website or contact their sales team directly via email or phone. Providing detailed specifications will help in getting an accurate quote.
Q9. Is financing available for purchasing terminal cranes?
A9. Yes, SourcifyChina can assist in arranging financing options through trusted financial partners. Details can be discussed during the quotation process.