FAQ for Sourcing Traveling Crane from SourcifyChina Factory
What types of traveling cranes does SourcifyChina offer?
SourcifyChina offers a variety of traveling cranes, including single-girder, double-girder, gantry, and overhead traveling cranes, each designed to meet different industrial needs and capacities.
How can I get a quote for a traveling crane?
To get a quote, visit SourcifyChina’s website and fill out the request form with your specifications. Alternatively, you can contact their sales team directly via email or phone for a personalized quotation.
What information is needed to provide an accurate quote?
Provide details such as load capacity, span length, lift height, power supply, and any special requirements like specific control systems or environmental conditions.
What are the lead times for manufacturing and delivery?
Lead times vary based on the crane’s specifications and current production schedule. Generally, it takes 6-8 weeks for manufacturing and an additional 2-4 weeks for shipping, depending on the destination.
Does SourcifyChina offer installation services?
Yes, SourcifyChina provides installation services through their team of experienced technicians or through local partners. They also offer remote support and detailed installation manuals if on-site installation is not feasible.
Are the cranes compliant with international standards?
Yes, SourcifyChina’s traveling cranes are designed and manufactured in compliance with international standards such as ISO, DIN, and FEM, ensuring high quality and safety.
What kind of warranty and after-sales support is available?
SourcifyChina offers a standard one-year warranty on all traveling cranes. They provide after-sales support, including maintenance services, spare parts supply, and technical assistance.
Can the cranes be customized to specific needs?
Yes, SourcifyChina specializes in customized solutions. They can tailor cranes to meet specific industrial requirements, including unique design features, advanced control systems, and special operational environments.
How do I ensure the quality of the cranes?
SourcifyChina follows strict quality control processes, including rigorous testing and inspections before delivery. They also provide quality assurance documentation and certifications upon request.
What payment terms are accepted?
SourcifyChina accepts various payment terms, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and other negotiable terms to facilitate smooth transactions.