Certainly! Here are some frequently asked questions (FAQs) with answers for sourcing a Tunnel Crane from SourcifyChina factory:
1. What types of tunnel cranes does SourcifyChina offer?
SourcifyChina offers a range of tunnel cranes including single-girder, double-girder, and custom-designed cranes to suit specific project requirements.
2. Can SourcifyChina provide customization for tunnel cranes?
Yes, SourcifyChina specializes in customizing tunnel cranes to meet unique specifications, including load capacity, span length, and specialized attachments.
3. What is the lead time for delivery?
The typical lead time for delivery is 6-8 weeks from the date of order confirmation. However, this can vary depending on the complexity of the project and current production schedules.
4. Do you offer installation services?
Yes, SourcifyChina offers comprehensive installation services, which include on-site assembly, testing, and commissioning of the tunnel crane to ensure optimal performance.
5. What is the warranty period for tunnel cranes?
The standard warranty period is 12 months from the date of commissioning or 18 months from the date of delivery, whichever comes first. Extended warranty options are also available.
6. Are spare parts readily available?
Yes, SourcifyChina maintains a robust inventory of spare parts to ensure minimal downtime. Spare parts can also be shipped promptly to international locations.
7. What are the payment terms?
The standard payment terms are 30% advance payment upon order confirmation and 70% balance before shipment. Other payment arrangements can be negotiated on a case-by-case basis.
8. Do you conduct quality inspections before delivery?
Yes, all tunnel cranes undergo rigorous quality inspections and testing before delivery to ensure they meet the highest industry standards.
9. How can I get a quote for a tunnel crane?
To get a detailed quote, you can contact SourcifyChina’s sales team via email or phone. Provide your project specifications, and a representative will assist you with a tailor-made quote.
10. Do you provide after-sales support?
Yes, comprehensive after-sales support is available, including maintenance services, technical guidance, and troubleshooting assistance.
These FAQs should help you understand the sourcing process for Tunnel Cranes from SourcifyChina factory. For more information, you can visit their official website or contact their customer service.