Sure, here are some frequently asked questions (FAQs) with answers about sourcing a turbine crane from the SourcifyChina factory:
Q1: What types of turbine cranes does SourcifyChina offer?
A1: SourcifyChina offers a variety of turbine cranes, including fixed, bridge, and gantry cranes specifically designed for turbine installation and maintenance activities. Each type can be customized to meet specific project requirements.
Q2: How can I ensure the quality of the turbine crane?
A2: SourcifyChina adheres to strict quality control measures and international standards (like ISO and CE certifications). They provide detailed inspection reports and offer third-party quality inspections upon request.
Q3: What is the lead time for delivery?
A3: The lead time varies depending on your specific requirements and the crane’s specifications. Typically, it ranges from 8 to 12 weeks, including manufacturing and shipping.
Q4: Can the turbine crane be customized?
A4: Yes, SourcifyChina offers customization options based on load capacity, span length, lifting height, and other specific needs. You can discuss your project details with their engineering team for tailored solutions.
Q5: What about after-sales service and support?
A5: SourcifyChina provides comprehensive after-sales services, including installation assistance, operator training, routine maintenance, and technical support to ensure smooth and efficient operations.
Q6: Is installation included in the purchase?
A6: Installation services are optional and can be included upon request. SourcifyChina can send a professional team to your site for installation and commissioning.
Q7: What is the warranty period for the turbine crane?
A7: SourcifyChina offers a standard warranty period of 12 months from the date of installation or 15 months from the date of delivery, whichever comes first. Extended warranty options are also available.
Q8: How do I get a quotation?
A8: To get a detailed quotation, provide your project specifics through the SourcifyChina website or by contacting their sales team. Essential information includes the crane type, load capacity, span, height, and any special requirements.
Q9: What are the payment terms?
A9: Payment terms are usually flexible. Common options include a 30% advance payment upon order confirmation, with the remaining 70% due before shipment. Other payment arrangements can be negotiated.
Q10: Are there any case studies or testimonials available?