Here is a list of frequently asked questions (FAQ) along with answers for sourcing a Turbine Hall Crane from SourcifyChina factory:
1. What types of Turbine Hall Cranes does SourcifyChina offer?
SourcifyChina offers a variety of Turbine Hall Cranes, including single girder, double girder, and gantry cranes. These are tailored to meet different load capacities and operational requirements.
2. Can we customize the crane according to our specifications?
Yes, SourcifyChina provides customization options. You can specify load capacity, span, lifting height, and other operational requirements. Their engineering team will work with you to design a crane that meets your needs.
3. What is the lead time for manufacturing and delivery?
The lead time typically ranges from 6 to 12 weeks, depending on the complexity of the crane and current order volume. Specific timelines can be discussed during the initial consultation phase.
4. How do you ensure the quality of your cranes?
SourcifyChina employs strict quality control measures, including material inspection, welding inspections, and load testing. They are ISO certified and comply with international industrial standards.
5. What kind of after-sales support do you provide?
Post-purchase, SourcifyChina offers comprehensive after-sales support, including installation guidance, operational training, and maintenance services. They also provide spare parts and technical support throughout the crane’s lifespan.
6. How are the cranes transported and installed?
Cranes are disassembled and securely packed for transportation via sea or air freight. SourcifyChina can also arrange on-site installation services, or provide detailed installation manuals and remote supervision.
7. What are the payment terms?
Payment terms typically involve an initial deposit followed by installments at different stages of production and prior to shipment. Exact terms can be negotiated based on your specific requirements.
8. Do you offer warranties for your cranes?
Yes, SourcifyChina offers a warranty period for their cranes, usually ranging from 12 to 24 months. This covers manufacturing defects and ensures reliable operation during the warranty period.
9. Can we visit your factory before placing an order?
Absolutely, factory visits are encouraged. Please schedule an appointment to ensure you can tour the facility and discuss your project in detail with their engineering team.
10. How do we get a quote for a Turbine Hall Crane?